November 29, 2009

In this video I cover some of the processes related to using the Product Data Management Module (PDM). This module not only allows you to keep track of and schedule tickets for each of your developers/engineers…, but it also automatically interfaces to the CRM system in order to provide a seamless flow from the point

June 30, 2009

One of the coolest parts of Lizzy™ is her ability to operate flawlessly on the Apple iPhone.  Because the entire application was written with speed in mind, pretty much everything that works on your desktop works on the iPhone.  I say pretty much only because to use the iPhone, you have to make the compromise

June 27, 2009

This entry contains a new video on how to properly move information from its initial creation, logging phone calls, creating tickets, moving those tickets to PDM and following the flow all the way through testing. There is a logical flow of information through Lizzy and it’s critical that you understand it if you plan to

June 26, 2009

Lizzy was created by Atlanta based Nizex Inc. and has been in use in a number of different companies for the past few years. The 1.0 version of Lizzy was started as a Product Data Management System (PDM) and was used for 5 years to manage the software design process for major software companies. Eventually

June 26, 2009

One of the best parts of Lizzy and her CRM, PDM, Payroll and all the other modules that make up her solution is the fact that there is no software to install. Lizzy runs through a browser and requires nothing on the computer. This means that you can run her on your iPhone, Firefox, Internet

June 25, 2009

When you first open Lizzy’s CRM module, you’ll notice that nothing really happens. Then you click to open a menu, or a drop down calendar or an edit button and only small portions of the screen change and they do so rather quickly despite your internet connection speed. All of this is due to Lizzy

June 23, 2009

When we started out working on our CRM solution it was just named Nizex, the same name as the site and the company. Nizex got its name from orgaNIZE with that oh so popular X thrown on for good measure. has been around for over 5 years and was originally created in order to

June 22, 2009

In Lizzy, a support rep will only be utilizing the CRM system. From there they can see all of a customers tickets, where they are within the company and provide real time information to the customer. In fact, if you set your customers to be able to login to Lizzy themselves, they can check on