Hopefully you are already aware of the Lizzy Knowledge Base (found at the KB link in the upper right hand corner of Lizzy).  The Lizzy Knowledge Base is a spot to find answers to your questions without needing to watch a video.  To better assist you, our Support team has put together a quick reference

Sometimes in the course of business, mistakes are made. It’s inevitable, but we need to know how to clean them up when they occur. Our Lizzy Service specialists have put together several common scenarios for you that happen with Warranty, and steps to solving them in Lizzy. Problem 1: The Warranty Claim was posted at

When doing a service ticket there are a couple different things you need to understand about your mechanics and how you track them.  It’s important in any Dealership Management System to understand these differences because it could effect reports, accounting and the overall profitability of your shop if you don’t do things correctly. 1) The

From time to time we get asked questions that we have to stop and think about, so I figured I’d take a minute to document one such occasion. What happens on the GL when you log time on that “Internal Only Service Technician Labor Page” of a service ticket? So buckle up and lets get