Hopefully you are already aware of the Lizzy Knowledge Base (found at the KB link in the upper right hand corner of Lizzy).  The Lizzy Knowledge Base is a spot to find answers to your questions without needing to watch a video.  To better assist you, our Support team has put together a quick reference

Western Power Sports is the fastest growing nationwide delivery system of Powersports industry products. We continually enhance Lizzy to provide the best tools for you, the Dealer… so you can provide the best service to your Customers. #csi Lizzy DMS connects directly to Western Power Sports. Looking up a WPS part number in Lizzy not

This article will walk you through the process of renting out a serialized unit. An Important Note Before you get started, it is important that you understand there are five states a unit can be in that will prevent you from renting it out. These are as follows: – Unit is on an open Unit

Within the past few months, we’ve heard from a number of customers that had bought new gift cards that weren’t working properly with Lizzy. Previously, we have not needed to specify gift card formatting, as gift card providers were using the same formatting as that used for credit cards. We’re not sure why, but that

Lizzy now has the ability to track fleet pricing on units, as well as apply the fleet price automatically for customers who are set up to receive fleet pricing. First, you will need to set up a fleet price on each applicable model. Once you set up fleet pricing on one model, it will automatically show

We have been hard at work adding new features to Lizzy and improving existing features, to help make the system a bit simpler to use. For those of you that are not aware, we have added a interface with Western Powersports that allows you to send a PO with the click of a button. We

Have you ever been stumped by a customer needing to return a defective part, and not sure of the proper way to do it in Lizzy? Our friendly service specialist Michelle has kindly written a “how to” so that the next time a customer returns a faulty part, you’ll know exactly how to handle it

How to handle Tire Disposal fees, or “Tire Tax”, in Lizzy is a frequent source of confusion for our customers. Hopefully, this article will help clear up this confusion. There are two instances where one would collect a Tire Disposal fee. The first is on a unit sale. First, to set this up, go to

There are a few different types of discounts you can utilize when you are selling inventory to customers in Lizzy. Assigning a Discount to a Customer “Off of Retail” You have a customer that receives a 20% discount, and you want to set it up to have Lizzy calculate this automatically. To do so, you

Part I: Linking Customers to Your Loyalty Program So you’ve got a brand new customer loyalty program set up in Lizzy, and now you’re eager to sign up customers who want to participate. Let’s get started! (If you don’t have your loyalty program set up yet, kindly visit this link for instructions on how to do